How to set up a BrightSign player

You can configure BrightSign players to run the Comeen application via two primary methods: using a storage device or through BrightSign's cloud management platform, BSN.cloud.

Prerequisites :

Before you begin, ensure you have the following items:

• A storage device: either a micro SD card or a USB flash drive
• Ethernet cable or Wi-Fi adapter
• 4th or 5th generation BrightSign Player (excluding the LS425)

Option 1: Set Up Using BSN.cloud (recommended option)

Step 1: Access BSN.cloud and create a Setup

1. Create or Log In to Your Account:

   • Visit the BSN.cloud portal and create a new account or log in if you already have one.

2. Create a new player setup:

   • Navigate to the setup library section. 
   • Click on + New Player Setup. Enter the player name, description, and timezone. 
   • In the Publishing Mode section, select 'App URL' enter Comeen's: https://devices.play.comeen.com/brightsign/autorun.zip 
   • This is also where you can check the other settings of the Player such as Network, Timezone, etc. 
   • Once done with all the settings, click on Save to Library

Step 2: Activate and pair your player (2 options)

Option 1: Automatic Player Activation

1. Activate the player
   • Going back to the home screen on BSN.cloud, click on activate player
   • Enter the activation code found on the player screen after bootup, in this space :
   • You will get a message confirming that your device is paired. 

Option 2: Manual Player Activation

1. Find the player's serial number
   • The serial number can be found on the bottom of the player or the side of its box.  
2. Add the player
   1. Go to Admin > Provisions
   2. Select + Add player
   3. Enter the player serial number, name, and description, and click on Add Player

Step 3: Finalizing Setup

1. Insert a micro SD Card or USB flash drive:
   • Power off the BrightSign player.
   • Insert an empty micro SD card or USB flash drive into the player.
2. Power On and Boot:
   • Power on the BrightSign player.
   • Check that the player is connected to the internet (via Ethernet or Wifi)
   • The player will automatically run the setup as it was configured on BSN.cloud.
3. Verify Installation:
   • The Comeen app will launch and display a pairing screen.
   • Please refer to this article to pair the player with your Comeen screen. 

Option 2: Set Up Using a storage device

Step 1: Prepare your device

1. Format the SD Card or USB drive:

   • Ensure your device is formatted in FAT32 format for compatibility.
2.  Download the Comeen App:
   • Obtain the Comeen application file here. 

3. Copy the App Files:

   • Transfer the downloaded Comeen application files to the root directory of the SD card (or USB). Make sure that the device is empty besides the application file.
   • You should end up with an autorun.brs file on the root directory of your storage device. 

Step 2: Install the App on BrightSign Player

1. Power On and Boot:

   • Power on the BrightSign player.
   • Check that the player is connected to the internet (via Ethernet or Wifi), 
   • Wait for this message to appear: "Please insert storage device for recovery"

2. Insert the storage device:

   • Insert the device into the player. 
   • A black screen will appear, then the player will run the app. 

3. Verify Installation:

   • The Comeen app will launch and display a pairing screen.
   • Please refer to this article to pair the player with your Comeen screen.

These Setup methods provide you with flexibility, allowing you to choose between a local installation via SD card (or USB) or a cloud-based approach with BSN.cloud to effectively manage your digital signage content.