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Network Requirements for Digital Signage

Browsers supported by the administration/content creation dashboard

The Comeen Play interface is compatible with the majority of browsers on the market, namely:

  • Google Chrome (version 67 or higher)

  • Firefox (version 60 or higher)

  • Safari (version 5.1.7 or higher)

  • Internet Explorer 11 (It is possible, since the browser is obsolete, that some features do not appear as in other browsers)

  • Microsoft EDGE (version 44.17763.1.0 or higher)

Network requirement for digital signage players/screens

🌐 Global

Port 443 must be open.

The screens use the https protocol to ensure state-of-the-art security.

The optimal configuration is to allow outgoing flows from the hardware to any domain (so that you can display on your screens all the types of content offered).

If this was not possible, here is the list of hosts to whitelist in your firewall for a minimal use (note that a complementary list is available below depending on the hardware platform):

  • devices.play.comeen.com

  • display.dynamicscreen.xyz

  • display.play.comeen.com

  • api.dynamicscreen.xyz

  • api.new.play.comeen.com

  • log-server.dynamicscreen.xyz

  • ping-server.dynamicscreen.xyz

  • *.pusher.com # realtime update, screenshots etc...

  • *.sentry.io # automatic bug report

  • unpkg.com

  • *.posthog.com # Required to enable/disable new features

🇪🇺 Europe Infrastructure

If your displays are paired with our EU infrastructure, the following additional hosts should be whitelisted in your firewall for basic functionality:

  • api.play.comeen.com

  • app-server.play.comeen.com

  • logs.play.comeen.com

  • ping-server.play.comeen.com

🇺🇸 US Infrastructure

If your displays are paired with our US infrastructure, the following additional hosts should be whitelisted in your firewall for basic functionality:

  • api.us.play.comeen.com

  • app-server.us.play.comeen.com

  • logs.us.play.comeen.com

  • ping-server.us.play.comeen.com

Contents requirements

Depending on the types of content you wish to display, you will also need to whitelist the corresponding hosts:

  • twitter.com

  • x.com

  • waze.com ( road traffic )

  • unsplash.com

  • facebook.com

  • instagram.com

  • youtube.com

LumApps

If you want to display content or data sources from LumApps on your screens, you will need to whitelist your LumApps domain (e.g. yourcompany.lumapps.com) in your firewall.


Depending on the operating system of your digital signage players/screens, you will have specific domains to allow:

Windows

Here is the list of Comeen Play specific hosts to whitelist in your firewall for minimal use of a Windows player (in addition to the domains in the Global section):

  • dynamicscreen-electron.fra1.digitaloceanspaces.com (legacy will be removed soon)

ChromeOS

Here is the list of hosts to whitelist in your firewall for a minimal use of a ChromeOS player (in addition to the domains in the Global section) :

Up to date list is available here: https://support.google.com/chrome/a/answer/6334001

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