To review the accounts of your space, check who has which role, or hand the list of users to your IT team, you had to open each user and copy their information by hand. In a space with hundreds of accounts, that takes hours.
The CSV Export button, above the list of the Users page, downloads the list exactly as you see it, with the active tab, your search, filters and sort, in a spreadsheet file you can open in Excel or Google Sheets.
Before you start
â ď¸ Permission required: your role must include the "Modify users" permission, the same as for the import, because the file holds names and email addresses. Without it, the CSV Export button is not shown on the Users page. To change the permissions of a role, see Manage User Role Permissions.
Export your users
Open the menu of your space, at the bottom of the sidebar, then click Users.
If SCIM provisioning is on for your space, choose the Active Users or Disabled Users tab.
Narrow the list if you need to: search, sort, or apply the No group or Never logged in filter.
Click "CSV Export", above the list of users, on the right.
The button shows a spinner while the file is built, then your browser downloads a file named users_<space name>_<date>.csv, for example users_01-Spie-Batignolles_2026-11-10.csv. The file holds one row per user of the list, all pages included.
The file follows the tab you chose: the active users on Active Users, the disabled users on Disabled Users. Without SCIM provisioning, the page has no tabs and the file holds every user of your space, active or disabled.
What the file contains
Column | Content |
Name | Full name of the user. Empty for a user whose name is not synced yet. |
Username | Login of the user |
Email address | |
Role | Role of the user in the space |
Groups | User group names, separated by |
Timezone | Time zone of the user, for example |
Last login | Date and time of the last login, in the format YYYY-MM-DD HH:mm. Empty if the user never logged in. |
âšď¸ Passwords are never exported, not even in an encrypted form.
Users synced from Google or through SCIM are exported like the others.
How it works
What you see is what you export. The file holds the list as it is displayed, with the active tab, the search, the filters and the sort, across all the pages of the list.
Empty list. When the list has no user, the button is disabled and shows "No user to export".
File format. UTF-8 with BOM, so Excel shows accents correctly,
,as delimiter,"as enclosure, headers on row 1.Language of the headers. The headers follow the language of your interface.
Dates. Last login is written in your own time zone, as you see it in the interface.
Values starting with = + - or @. They get a
'in front of them in the file, so that a spreadsheet does not run them as a formula.Re-import. The file is meant for a review or to share with your IT team. The users import only creates new users: a row whose email address is already used in your space is refused. You cannot update the role or the groups of existing users by importing this file again.
Size limit. An export holds at most 10,000 users. Above that, the export is refused with a message: apply a filter to export the list in several parts.
Number of exports. You can run up to 10 exports per minute, users and screens together. Above that, a message tells you how many seconds to wait.
Activity history. Each export is recorded in the activity history of your space, with the number of exported users.
To learn more, see Manage your users and Create Users. To export your screens, see Export screens to CSV.
FAQ
I don't see the CSV Export button. Why?
Your role does not include the "Modify users" permission. Ask an administrator of your space.
The button is greyed out. Why?
The list is empty, for example because no user matches your filters, or the Disabled Users tab has no user. Clear the filters or change the tab, then try again.
Can I change the roles of my users by importing the file again?
Not for the moment. The users import only creates new users and refuses an email address that is already used in your space. Change the role of existing users from the Users page.
Does the file hold the disabled users?
With SCIM provisioning, only when you export from the Disabled Users tab. Without SCIM provisioning, the file holds every user of your space, active or disabled.
Are passwords exported?
No, never, not even in an encrypted form.