The Users page lists every user of your space with their role, groups and last login. This article explains how to find users in this list, how to recognize accounts managed by your identity provider, and where to go for the other user management tasks.
In a space with dozens or hundreds of accounts, the search bar, sorting, filters and pagination let you find a colleague in a few keystrokes, or spot the accounts that have never been used before a licence review.
Table of Contents
Prerequisites
To open the Users page, your role must include the "See the users" permission. To add, edit, delete or import users, it must also include "Modify users".
â ď¸ Permission required: without "Modify users", the list is read-only. The "Add a User" and "Import CSV file" buttons and the actions menu are hidden. To change the permissions of a role, see Manage User Role Permissions.
Finding users in the list
Open your space menu at the bottom of the sidebar.
Click Users.
For each user, the list shows the name and username, the e-mail address, the role, the groups and the last login.
Search for a user
In the search bar above the list, type part of a name, an e-mail address or a username. The list only shows the matching users. The search covers all the users of the space, not only the current page.
Sort the list
Click "Sort by" and choose a column: Name, E-mail address, Role, Last login or Created at.
Click the arrow button next to it to switch between ascending and descending order.
By default, users are sorted by name, in ascending order.
Filter the list
Click "Filter".
In the "Filter by" window, tick one or more filters:
No group: users who don't belong to any group;
Never logged in: users who have never logged in.
Click "OK".
The active filters appear above the list. Click the cross on a filter to remove it, or "Clear filters" to remove them all.
âšď¸ When you tick several filters, the list only shows the users who match all of them, for example users with no group and who have never logged in.
đĄ Tip: before a licence review, combine the "Never logged in" filter with a sort on "Created at" to find the oldest accounts that have never been used.
Browse the pages
The list shows 20 users per page. Under the list, choose how many users to show per page (10, 20, 25, 30 or 50), and use "Previous" and "Next" to move between pages.
Search, sort and filters can be combined. Your choices are kept in the page address: bookmark it, or share it with a colleague who has access to the page to show them the same list.
Check when a user last logged in
The Last login column shows how long ago the user last logged in, for example "3 days ago". Hover over it to see the exact date and time. The date is updated each time the user logs in, whatever the login method.
âšď¸ Logins are only recorded since this column was introduced. A user who has not logged in since then shows a dash (â) and appears in the "Never logged in" filter.
Users managed by SCIM
If your space receives its users from an identity provider through SCIM provisioning (Okta, for example), these accounts are managed from the identity provider, not from Comeen Play.
SCIM badge. A SCIM badge appears under the name of each managed user. Hover over it to read the explanation.
Editing. In the user panel, the Username, Full name and E-mail address fields are greyed out: change them in your identity provider. The role, language and time zone can still be changed in Comeen Play.
Deleting. The "Delete" action is not offered for a managed user. To remove a user's access, unassign or deactivate the user in your identity provider.
Active Users and Disabled Users tabs. When SCIM provisioning is enabled for the space, the Users page has two tabs. "Disabled Users" lists the accounts deactivated or unassigned in your identity provider: their name is followed by "(disabled)" and they can no longer log in. When the identity provider reactivates an account, it moves back to "Active Users".
If SCIM provisioning is not enabled for your space, there are no tabs and no SCIM badge: all users are listed on a single page. To set up SCIM, see User Provisioning & Authentication in Comeen Play and Configure SCIM provisioning between Okta and Comeen Play.
Roles, user groups and access rights
Roles define what a user can do in the space (for example, see or modify users). To create a role and choose its permissions, see Manage User Role Permissions.
User groups simplify access rights: a user who belongs to a group inherits the access rights of that group. To create a group and add users to it, see Create a User Group.
Access rights are set on each resource (screens, playlistsâŚ) for users or groups. To choose who gets access to new items by default, see How to change the default access rights.
Other user management tasks
Add a user manually: Create Users.
Import users in bulk, or provision them automatically (JIT, SCIM, API): User Provisioning & Authentication in Comeen Play.
Let users sign in with Google or Microsoft: Activate SSO (Single sign-on).
Reset a password: How to reset my password?
FAQ
Why does a user who used to log in show a dash in the Last login column?
Logins are only recorded since the column was introduced. The date will appear the next time this user logs in.
Why don't I see the "Add a User" button or the actions menu?
Your role includes "See the users" but not "Modify users". Ask an administrator of your space to add this permission to your role. See Manage User Role Permissions.
Why can't I delete a user?
The user has the SCIM badge: the account is managed by your identity provider. Unassign or deactivate the user there.
Why can't I change a user's name or e-mail address?
For a user managed by SCIM, these fields come from your identity provider and are greyed out. Change them in the identity provider; the next synchronisation updates Comeen Play.
Why don't I see the Active Users and Disabled Users tabs?
The tabs only appear when SCIM provisioning is enabled for your space. Without SCIM, all users are on a single list.