Our Chat Agent is an AI-powered assistant available directly in our apps. It allows users to book desks and meeting rooms using simple messages, without opening MyComeen.
The Chat Agent is configured at the Space / User Group level and works with both Google Chat and Microsoft Teams.
What is the Chat Agent?
The Chat Agent is an AI assistant embedded in our app that understands natural language requests. It helps employees quickly:
Book a desk
Book a meeting room
Find available spaces
All bookings are automatically adapted to:
The user’s permissions
Their team or user group
Their preferences (when available)
Supported chat tools
The Chat Agent is embedded directly in the Comeen app once it has been activated by an administrator.
It works with:
Google Chat (via the Comeen Google Chat app)
Microsoft Teams (via the Comeen Microsoft Teams app)
Users interact with the agent exactly like they would with a colleague: by sending a message.
What can users do with the Chat Agent?
With a simple message, users can:
Book a desk for today or a future date
Book a meeting room for a specific time
Ask for availability based on their needs
Examples of user messages
“Book me a desk for tomorrow”
“I need a meeting room for 4 people this afternoon”
“Book a desk near my team on Thursday”
“Find a meeting room with a screen at 2pm”
The Chat Agent interprets the request and completes the booking automatically when possible, or asks for clarification if needed.
How the Chat Agent adapts to users
The Chat Agent is context-aware. It takes into account:
The user’s space access
Their user group or team
Booking rules defined in Comeen
Available resources in the selected space
This ensures that every booking follows your company’s workspace policies.
Where is the Chat Agent configured?
The Chat Agent is activated and managed from the Comeen Workplace Admin Dashboard.
It is configured at the Space / User Group level, allowing administrators to:
Enable or disable the Chat Agent per space or user group
Control which users can access the feature
Ensure bookings follow space-specific rules and policies
How to enable the Chat Agent (Admin)
The Chat Agent can be enabled either for an entire space or for a specific user group.
Enable the Chat Agent for a whole space
Open the Comeen Workplace Admin Dashboard
Go to Settings > Spaces
Enable the Chat Agent feature
Save your changes
All users with access to this space will be able to use the Chat Agent in the Comeen app in Google Chat or Microsoft Teams.
Enable the Chat Agent for a specific user group
Open the Comeen Workplace Admin Dashboard
Go to User > Groups
Select the user group you want to configure and go to Manage
Under General, enable the Chat Agent feature
Save your changes
Only users belonging to this user group will be able to use the Chat Agent in the Comeen app in Google Chat or Microsoft Teams.