If your Windows device connects to the internet through a company proxy, you can configure Comeen Play to route its connections through that proxy.
1. Install Comeen Play
Download and run the Comeen Play installer for Windows.
There is nothing to configure during installation. Comeen Play installs, starts, and displays a pairing code.
If the device does not have direct internet access, Comeen Play will remain on the loading page until the proxy is configured.
2. Configure Comeen Play to use your proxy
You only need to configure the proxy once per device.
Start Comeen Play once with your proxy address using the following option:
--proxy-server=http://X.X.X.X:XXXX
Comeen Play remembers the proxy address. Every subsequent start will use the same proxy, including when Comeen Play starts automatically with Windows.
Recommended method: PowerShell
Open PowerShell on the device.
Replace the proxy address on the first line with your own, then paste and run the entire block:
$Proxy = 'http://X.X.X.X:XXXX' $Exe = ((Get-ItemProperty 'HKCU:\Software\Microsoft\Windows\CurrentVersion\Run' -EA 0).'Comeen Play') -replace '"', '' if (-not $Exe) { throw 'Comeen Play has never started - start it from the Start menu, then run this again.' } Stop-Process -Name 'Comeen Play' -Force -EA 0 Start-Process $Exe -ArgumentList "--proxy-server=$Proxy"Comeen Play restarts using the proxy and remembers the configuration for future starts.
Alternative: Configure it manually
You can also configure the proxy manually.
Close Comeen Play, then start it with the --proxy-server option added to its executable path:
"C:\...\Comeen Play.exe" --proxy-server=http://X.X.X.X:XXXX
You can find the Comeen Play executable path in its Start menu shortcut: right-click the shortcut, select Properties, then check Target.
The following proxy formats are supported:
http://host:porthttps://host:port
3. Check the configuration
Restart the device.
Comeen Play should start automatically through the proxy and display your content or a pairing code.
Why aren't the Windows proxy settings enough?
A proxy configured in the Windows network settings only applies to the web pages displayed by Comeen Play.
Comeen Play also downloads media files and application updates independently. These downloads do not use the Windows proxy setting. As a result, the screen may initially work but later display outdated or missing content.
Configuring Comeen Play using the method above ensures that all of its connections go through the proxy.
Changing or removing the proxy
To change the proxy, repeat step 2 using the new proxy address. The new address replaces the previous one.
To remove the proxy, repeat step 2 with an empty address:
$Proxy = ''
Or, when configuring it manually:
--proxy-server=
Comeen Play will forget the previously configured proxy and return to a direct connection.
Good to know
The proxy address is stored by Comeen Play. It remains configured after device restarts and Comeen Play updates. You only need to configure it again if Comeen Play is fully uninstalled and reinstalled.
If your proxy inspects HTTPS traffic, install its certificate on the device under Trusted Root Certification Authorities (Local Computer). No additional configuration is required in Comeen Play.
Allow these addresses through your proxy or firewall:
display.dynamicscreen.xyzdevices.play.comeen.comAny domains or addresses where your own media is hosted.
Need help?
Contact Comeen Support with the device name and the proxy address you used.